Refund Policy
General Policy
All fees paid for our services are considered final once the service process has commenced. Because we dedicate time, resources, and expertise upfront, refunds are typically not available after work has begun.
Eligibility for Refund
Refunds may be considered under the following circumstances:
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If services are canceled prior to commencement of any work, a full refund will be issued, minus any non-refundable administrative fees.
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If we are unable to provide the agreed-upon services due to internal constraints or errors on our part, we will offer a full or partial refund based on the extent of services rendered.
Non-Refundable Items
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Fees for consultations, translations, or document review that have been completed
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Payments for services where work has been initiated or substantial progress made
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Third-party fees or government filing fees are non-refundable as they are paid directly to external agencies